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FAQ

Ask your questions about payment with Bitcoin

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What services are offered?
Currently, PagBitcoin offers:

  • Payment of Bank Slips from Brazil
  • Payment of Bank Slips from Portugal
  • Payment with PIX
  • Sending Money with PIX
  • Mobile or Landline Topup
  • International Telephone Topup
  • Prepaid TV Topup
  • Sending Reais to Brazil
  • Sending Euros to Europe
  • Check CPF/CNPJ
  • Gift Card Sale
  • Transportation Card Topup
We will soon have more services.
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Can I use other digital currencies (cryptocurrencies) besides Bitcoin?
Yes, if you don't have Bitcoin, you can pay with Ethereum, Litecoin, Binance USD, Tether, Axie Infinity, Solana, Decentraland, Gala, Polygon, Cardano, BitcoinCash or any other Altcoin.
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Can I pay by Credit Card or Real money to use PagBitcoin services?
No, we do not accept any of the above options. Payment must be made with Bitcoin, but if you don't have Bitcoin, you can pay with Ethereum, Litecoin, Binance USD, Tether, Axie Infinity, Solana, Decentraland, Gala, Polygon, Cardano, BitcoinCash or any other Altcoin.
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What types of Bank Slips can be paid with Bitcoin?
Any type of bank slip and some tributes:

Bank Slips:
  • Payment of Purchases
  • Credit Card Invoices
  • Bank Slips from Internet
  • Meat
  • Benefits
  • Insurance
  • Miscellaneous payments...
Utilities Payments:
  • Water Bills
  • Energy Bills
  • Landline Phone
  • Mobile
  • Prepaid TV
  • Gas
  • FGTS
  • DARF
  • DAS
  • GPS
  • IPVA
  • IPTU
  • DPVAT
  • Transit Ticket
  • Licensing Fee
  • City Fees
  • Miscellaneous taxes
  • Several taxes...
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What is the estimated time to complete a payment of a bank slip?
The estimated time is a few minutes for the processing of bank slips on business days, on weekends and holidays, the bank slips that are paid will be processed on the next business day, as the banking system does not process payments during weekends and holidays.
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Which Mobile, Landline and Pay TV Operators can I topup with Bitcoin?
Telephone Operators in Brazil:
  • TIM
  • Claro
  • Vivo
  • Oi
  • Nextel
  • Embratel
  • BrasilTelecom
  • Algar
  • Sercomtel
  • Correios Celular
  • Maga+
  • Intercel
Pay TV Operators in Brazil:
  • Claro TV
  • Oi TV
  • Sky TV
If your Pay TV or Telephony Operator is not on the list, just send us an email so we can include it.

We also have International Telephone Recharge for several countries with a vast list of operators worldwide.
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How long does it take for credits to enter the cell phone?
Estimated time is a few minutes for any operator on any given day.
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Which Gift Cards can I buy with Bitcoin?
We have several Gift Cards:

  • Aeria Games
  • Amazon Store
  • Blizzard
  • CrossFire Games
  • Deezer
  • eBay Store
  • iFood
  • iTunes Apple Store
  • Kobo
  • League Of Legends
  • Level Up
  • NeoSurf
  • NetFlix
  • Nintendo eShop 3DS Wii U
  • Origin Games
  • Ouibus
  • PaysafeCard
  • PlayStation Network
  • Point Blank
  • Google PlayStore Android
  • Rixty
  • Sky Primafila
  • Spotify
  • Steam
  • Uber
  • Xbox Live
  • Zalando
We will soon have new Gift Cards.
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How soon will I receive the Gift Card code?
The Gift Card code will be sent to your email within 24 working hours.
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What are the minimum and maximum amounts I can send money to a bank account?
The minimum amount is R$ 30.00 and the maximum is R$ 9999.99 for each shipment to Brazil and € 100.00 to € 1000.00 to Europe. You can make as many submissions as needed.
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For sending money, how soon will the amount be credited to the bank account?
The estimated time is from a few hours to 72 hours for Brazil and 1 to 7 business days for Europe, depending on the bank and the day it was requested. If requested on weekends or holidays, the deadline starts from the next business day.
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Which banks can I send money to?
We have a vast list of banks that you can send money to. If the bank is not on the list, just send us an email so we can include it.
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Can I merge multiple payments and make a single Bitcoin transfer?
Yes, you can aggregate multiple payments into your Payment Cart and make a single Bitcoin transfer. So you save on bitcoin network transfer fees.
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Which Transportation Cards can I topup with Bitcoin?
You can topup to:

Alagoas:
  • Bem Legal
Bahia:
  • SalvadorCard
Ceará:
  • VTE
  • Bilhete Único
Minas Gerais:
  • Via Ouro - Nova Lima
Mato Grosso do Sul:
  • Guaicurus
Mato Grosso:
  • TEM - Cuiabá (Portador)
Maranhão:
  • Ratrans
Paraná:
  • TCGL - Londrina
  • UnicoFoz - Foz do Iguaçu
  • URBS - Curitiba
Pernambuco:
  • VEM
Rio de Janeiro:
  • RioCard
Rio Grando do Sul:
  • Prati - Pelotas
  • TEU - Porto Alegre
São Paulo:
  • Bilhete Único São José dos Campos
  • Bilhete Único SPTrans (Comum)
  • Cartão BOM
  • Com Você - Sorocaba
  • Cartão Legal
  • Cartão Rápido - Taubaté
  • Nosso - Ribeirão Preto
  • São João (Comum)
  • Sou - Diadema (Comum)
If your transportation card is not on the list, just send us an email and we will check the possibility of including it.
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How long does it take for credits to enter my Pay TV account?
The estimated time is up to 72 working hours.
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What checking types are available for CPF/CNPJ?
PagBitcoin offers several types of financial checking, being able to ckeck by CPF or CNPJ, the user can already obtain a credit evaluation such as protests (State), bad checks and financial pending issues. The result of the consultation will be sent to your email within 24 working hours.
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What is the number of confirmations from the Bitcoin network to complete a payment?
A payment is considered accepted after three confirmations by the Blockchain.
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What Bitcoin quote is applied?
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How long does it take for credits to enter the transportation card?
The estimated time is up to 72h. When we make the credit, we will send you an email so that you can go to a validator on your transportation card to complete the topup.
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How long does it take for PIX to be sent?
The estimated time is a few minutes.
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Does the service work normally during weekends and holidays?
Yes, cell phone topups are credited in a few minutes any day of the week, the transportation card topups takes up to 72 hours to complete, the sending of Gift Cards and CPF/CNPJ ckecks work every day, while paid bank slips on weekends and holidays they will be processed on the next business day, and sending money will also be processed on the next business day, as the banking system only works on business days.
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What are the minimum and maximum amounts of payments for each bank slip?
The minimum value of each bank slip is R$ 10.00 and the maximum is R$ 9999.99 for each bank slip. You can pay as many bank slips as needed and can include multiple bank slips in the same order.
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Do I need to register to make a Bitcoin payment?
No, just provide your email so we can send you the status of your payment.
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Is it safe to use these Bitcoin payment services?
Payment using Bitcoin is the safest way to pay online, as everything takes place through a secure network of computers, which exchange encrypted data and keep a record of all transactions carried out, ensuring the exclusivity and security of transactions.
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How do I contact PagBitcoin?
Just send an email to contato@pagbitcoin.com or send WhatsApp to +55 61 99952-7007 or get in touch via chat or fill in the contact form available here on website, which we will respond as soon as possible.
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How secure are transactions when using PagBitcoin services?
PagBitcoin has an SSL certificate that keeps all information sent encrypted, preventing possible scams.
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